Hires may be refunded in accordance with the following terms or as agreed by the Company.
In circumstances where a Hirer wishes to cancel the Hire for any reason the Hirer shall be entitled to a refund of
- The full Hire Fee where more than 24 hours notice is provided;
- 75% of the Hire Fee where less than 48 hours’ notice but more than 24 hours’ notice
is provided.
There is no entitlement for a refund where less than 24 hours’ notice is provided.
Notice for cancellation of a Hire must be provided by email.